Speak to test the microphone you'll see your Input Level on-screen. To test your microphone, click Test Mic. Increase or decrease the Output Volume using the volume bar below Output Level. Your computer will play a tune to test your speakers, press Stop when you've determined that the speaker is working. You'll see the Test Speaker and Test Mic options. You can also do a mic test and speaker test in the Zoom app. As on your iPhone or iPad, if the microphone icon at the bottom of the screen says Unmute and has a red slash through it, click it to unmute yourself. The first thing to keep in mind when your Zoom audio isn't working and you can't hear the other people on the call, is that you might be muted. Click the open lock icon to save your changes. Click Microphone and make sure the box next to Zoom is checked. Click the lock icon, then enter your Mac password. 
Click the Apple menu at the top of your screen and click System Preferences.One of the easiest steps to take is to be sure you've allowed Zoom Microphone access on your Mac. Make Sure You've Allowed Zoom Microphone Access
Once you've got your audio working correctly, you can also make sure you're displaying the correct name by learning how to change your name on Zoom. They may be muted, or may not have connected their audio. You can share the troubleshooting steps below with other members of your Zoom meeting. If you can play music or hear the audio from other applications, the issue is not with your speakers. If you can't hear others in your Zoom meeting, but they can hear you, check your Mac's speakers in another app to see if they're working.
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